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Delivery Disasters: Is America’s Package System Falling Apart?

America is watching a steady drip of viral videos that show deliveries being mishandled, tossed, or outright stolen, and the pattern is alarming for anyone who values order and common decency. What used to be a routine convenience has become a symbol of a system that tolerates sloppiness and theft rather than stamping it out, and parcel crime statistics back up that increase in complaints.

Home surveillance cameras are doing the heavy lifting now, capturing footage that makes neighbors sick — from drivers dropping food only to pick it up off the ground and put it back in the container to packages being thrown across lawns. Families have been forced to watch videos of their own meals mishandled and share them publicly to get a response from companies that should have prevented this.

It isn’t just careless behavior; some deliveries cross into criminality. Local news outlets have shown drivers snatching packages or hurling orders from their cars, leaving customers out money and dignity while the delivery companies shrug. Communities deserve better than to be placated with apologies after the fact — they need real prevention and accountability.

There are even reports of malicious tampering captured on camera, where customers could have been put in physical danger by delivery workers’ reckless acts. These incidents underline that this isn’t merely customer service gone sideways — it can be a public safety problem that warrants police investigation and stronger deterrents.

The corporate response so far — occasionally banning a driver here, offering refunds there — is not a plan, it’s damage control. Gig platforms built on shifting liability to independent contractors created incentives for speed over care, and without mandatory training, better vetting, or meaningful oversight, these problems will only keep surfacing.

Conservatives should be clear-eyed about the source of the problem: when businesses outsource responsibility and elected officials shrug at rising petty crime, ordinary citizens pay the price. Restore accountability by demanding companies implement verified background checks, enforce standards with teeth, and cooperate with local law enforcement rather than hiding behind arbitration clauses and PR statements.

Patriotic Americans can protect themselves today by using delivery options that require signatures, choosing secure pickup locations, and supporting local businesses that offer in-person service, but these are stopgaps. Long-term we need tougher penalties for porch piracy and tampering, mandatory training and real consequences for negligent delivery workers, and a cultural revival of basic respect for other people’s property — because a functioning society depends on it.

Written by Keith Jacobs

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